Refund Policy

This page is a practical draft for transparency and launch planning. It should be reviewed by qualified counsel before the business relies on it for regulated credit services, advertising, contracts, or payment collection.

Plain-language position

Core Consulting Services should keep refund terms clear before payment is collected. The final contract should state what is refundable, what is non-refundable, when service begins, and how a client cancels.

Credit repair compliance note

Federal credit repair rules include written contract and cancellation protections, and restrict advance payment practices for credit repair organizations. Illinois may impose additional credit services organization requirements. Final payment timing and refund terms should be reviewed by qualified counsel.

Suggested launch structure

• No fee for the initial review unless a separate written offer says otherwise.
• Paid services should require a written agreement before work begins.
• Any cancellation window required by law should be honored and clearly displayed.
• Third-party costs, credit monitoring fees, payment processor fees, or completed non-credit services should be described separately.
• Failed payments should trigger notice and resolution steps before account pause or cancellation.

How to request a refund

Clients should submit refund or cancellation requests through the client portal, written support channel, or other official contact method provided in the final agreement.